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Support

Achieve up to 79% cost reduction with Evergreen Support!

Outdated and unsupported enterprise software leads to increased operational costs, security risks and reduced agility. In the past, performing system upgrades was expensive, disruptive, time-consuming and stressful. Cooper Software's Evergreen Support for IFS Cloud ensures your environment is always up to date, significantly cutting your costs and providing the latest features while minimising disruption.

Save yourself time, money and stress with tailored Evergreen Support

We offer three levels of Evergreen service to match your internal capabilities:
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Fully managed

End-to-end management with our expert team handling every aspect of your system’s updates and maintenance.
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Shared

A collaborative approach where we partner with your team, sharing responsibilities to keep your system optimised.
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Customer managed

We provide the tools and guidance to empower your team to manage updates independently.

Continuous updates for peak performance.

Our Evergreen service delivers monthly updates for critical fixes and bi-annual feature releases, ensuring your business seamlessly adopts new capability. By spreading maintenance over time, the Evergreen model minimises unplanned outages and eliminates the need for disruptive, costly upgrades. This proactive approach keeps your system constantly optimised and enabled with the latest advancements, so your business remains agile, efficient and secure. With our Evergreen Support Model, you also gain ongoing support through our Continuous Improvement Service, ensuring your ERP system consistently performs at its best.

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