RWG Germany, an international provider of high precision technical products and services for the aviation industry, has successfully upgraded to IFS Cloud, with Cooper Software responsible for delivering the upgrade project and IFS providing hosting. Following this successful transition, RWG has now also selected Cooper Software to provide managed support for its IFS enterprise resource planning (ERP) software.
RWG recognised the need to upgrade from IFS Applications 8 to IFS Cloud to provide the business with improved functionality. The upgrade has enabled RWG to significantly reduce the number of customisations due to the out of the box, industry specific functionality within IFS Cloud.
Having also signed a contract for Managed Support services, Cooper Software’s team of IFS certified practitioners will provide RWG with customer support, ensuring the resolution of end-user issues, comprehensive knowledge sharing, training, and collaboration with the RWG team.
Elena Hanisch, Business Systems Engineer at RWG said, “We are extremely pleased with the knowledge and dedication demonstrated by the Cooper Software team during our upgrade project. Cooper Software is well positioned to help us maximise the benefits of IFS Cloud, giving us better insight, forecasting, management, and adaptability in our business processes.”
Frank Cooper, CEO at Cooper Software said, ”We are proud to support RWG’s business transformation ambitions with IFS Cloud, which will enhance the operational efficiency of the business. We look forward to providing our continued support as part of a long term partnership with RWG”.
About RWG
RWG is an international provider of sophisticated, high-precision technical products and services focused on aviation. The company leverages innovation and expertise to create outstanding value for its customers.
RWG Germany GmbH has been a wholly owned subsidiary of KAMAN Corporation since 2002 and operates under the “Kaman Specialty Bearings & Engineered Products” division. KSB develops, tests and manufactures high-performance bearings, drive components and operationally critical parts in the aerospace industry.
About Cooper Software
Cooper Software, founded in the UK in 2005, is a software company committed to helping its customers maximise business efficiency through the use of technology. As both an IFS Gold Channel Partner and an IFS Gold Services Partner, Cooper Software is often involved from project evaluation and inception, through to post go-live support services and the delivery of continuous improvement programs and has worked with over 130 IFS customers in the last 3 years alone.
Customers choose Cooper Software when they are looking for a full-service IFS partner focussed on helping them drive value from their ERP investment; our services include consulting, application support, hosting & managed services as well as a selection of tailor-made complementary products.