Rodda’s selects Cooper Software for IFS Cloud evergreen support.
Following its implementation of IFS Cloud earlier this year, world-famous Cornish clotted cream producer, Rodda’s has chosen Cooper Software to support the twice-yearly updates of its enterprise resource planning (ERP) software.
Rodda’s, a B-Corporation is the leading brand in its market and has been producing Cornish clotted cream for 130 years. Its products are sold in Dubai, Germany, Holland, Italy, Japan, Madeira, Malaysia, Singapore, Spain, Sweden, Tenerife, and Hong Kong, and it has won manufacturing awards for process innovation and control.
Acknowledging the need for a centralised support system, the fifth-generation family business turned to IFS Gold Channel Partner, Cooper Software for the multi-year contract. The integrator’s team of IFS certified practitioners will provide ‘evergreen’ customer support, ensuring the continuous optimisation of IFS Cloud. This will involve the expert assessment and resolution of end-user issues, comprehensive knowledge sharing, training, and collaboration with the Rodda’s team.
Theresa Dennett Financial Director at Rodda’s said, “The twice-yearly feature update cadence for an ‘evergreen’ experience that comes with IFS Cloud gives our business the option to always be on the latest version of the software without the disruptions that come with full-scale upgrades. As a valued partner with deep knowledge and expertise in IFS, Cooper Software is well-placed to assure that we realise all the benefits of visibility, predictability, control, and flexibility in our business operations.”
Lubin Hoque, Sales Director at Cooper Software said, “Whilst Rodda’s is committed to using traditional methods to create delicious products that now also include milk, cream, and fudge, it is always innovating with regards to production costs and efficiencies. With an eye on international growth, our extended partnership with Rodda’s sets the business up for continued success.”
About Rodda's:
Rodda’s is a Cornish clotted cream producer that has been in operation since 1890. Based in Cornwall, Rodda’s is known for its high-quality dairy products, including clotted cream, butter, and milk. The company has a rich heritage and is committed to using traditional methods to create delicious products that capture the essence of Cornwall. Over the years, Rodda’s has become synonymous with premium dairy products, earning a reputation for excellence among consumers and retailers alike.
About Cooper Software:
Cooper Software, founded in the UK in 2005, is a software company committed to helping its customers maximise business efficiency through the use of technology. As both an IFS Gold Channel Partner and an IFS Gold Services Partner, Cooper Software is often involved from project evaluation and inception, through to post go-live support services and the delivery of continuous improvement programs and has worked with over 130 IFS customers in the last 3 years alone.
Customers choose Cooper Software when they are looking for a full-service IFS partner focussed on helping them drive value from their ERP investment; our services include consulting, application support, hosting & managed services as well as a selection of tailor-made complementary products.
